Knowledge Management & E-Learning: An International Journal (KM&EL), Vol 5, No 3 (2013)

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A technology enhanced course for communication incorporating empathy

Tosh Yamamoto, Masanori Tagami, Maki Okunuki


This paper aims at the dissemination of a new course design, which reports and shares our experience of designing a new course to meet the new needs in the society. The higher education has been focusing on developing students’ logical thinking or reasoning skills through debate, believing that such skills would make the students succeed in the society after graduation. However, from the view point of resilience in the society after a natural disaster, which usually demolishes the fundamental infrastructure as well as human bonding through trust, the communication with empathy to build trust seems to play a more important role than the skill to debate. Is there any way to incorporate such advanced communication skill with empathy in the higher education responding to the current needs from the society before the students become members of the society? Kansai University has developed a new experimental course for advanced communication with empathy to be implemented in the general education enhanced with ICT. This paper reports Kansai University’s successful problem-solving process and endeavor in the curriculum development for the communication with empathy.

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Knowledge Management & E-Learning: An International Journal (KM&EL)
ISSN 2073-7904


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Laboratory for Knowledge Management & E-Learning

Faculty of Education, The University of Hong Kong